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Frequently asked questions
About us
How long have your company in garment manufacturing?
Where are your factories located?
What kind of support can I expect?
What kind of bulk orders can your factories fulfil?
Services -Designs
Can you provide only Design Services?
Yes, we are able to.
What is Technical Package / Tech Pack (TP)?
Do you provide Tech Pack?
Tech Packs are done for every order and submitted to our partners for reference.
Services - Production
What are the information required to start?
What about samples? Will you produce samples for approval?
How many samples can I request?
What if the first sample is not approved due to changes?
Can you provide me with size samples for fitting?
Can I request for shipment samples?
Will you produce my orders without any approval from our company?
Can you go for bulk production without making any sample? Just follow the sample(s) that I provide.
I am in the wholesale business, will you be able to produce promotional samples/salesman samples?
What kind of bulk orders can your factories fulfil?
What is your minimum order quantity (MOQ)?
What is the production lead-time?
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the consolidated of details; -
availability of the materials, accessories, trims; -
complexity of the style/quantity; -
mode of shipment.
Services - Fabric Development
Do you have ready avaliable fabrics?
Yes, we have access to a wide range of both knit and woven fabrics.
Are you able to custom make or dye fabrics?
Yes, we are able to provide custom fabrication for most fabrics.
Do you own the textile mills?
What type of fabrics can you make?
What is the MOQ to develop customised Knits fabrics?
What is the MOQ to develop customised woven fabrics?
What is the lead-time to complete fabrication?
Services - Branding
What file format should I provide you for embroidery or printing services?
What if I only have a low resolution image?
I will like to duplicate branded appeals with their logos, will you be able to produce the same embroidery or print?
I will like to add graphics to my designs, can you help?
Services - Accessories
What type of labels can you produce?
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Main Labels (Brand Label usually sewn on the inner shell); -
Size Labels; -
Composition Labels / Washing Labels; -
Flag Labels (Brand Label sewn on the outer shell).
What are the MOQs to customised woven labels?
Can I customised buttons and zippers with my brand logo?
I will like to produce the accessories in bulk and store them in your factory for future production. Will you charge me for storage?
Packing and Shipping
How will the packing be?
I have my own packing instructions, will you be able to pack according?
Which countries do you ship to?